The legacy platform could not simply be switched off
The organization's day-to-day operations depended on numerous integrations running through BizTalk. Modernization initiatives required new integration patterns, cloud-native capabilities, and greater flexibility. The challenge was enabling change while business operations continued without interruption.
Building the new platform while operations continued
Norrin's embedded team operated and supported existing BizTalk integrations while designing and building the modern Azure-based platform. They enabled country-by-country rollouts of new business capabilities, established integration standards and governance, and delivered new APIs and integrations on the modern platform. As business readiness allowed, they planned and executed migration paths from legacy integrations.
Minimizing impact across the application landscape
A key design principle was minimizing changes to surrounding systems. By carefully designing integration interfaces and managing complexity within the integration layer, existing applications required only limited modifications. This reduced implementation risk, accelerated rollout timelines, and enabled focus on business transformation rather than extensive system redevelopment.
Foundation for controlled modernization
By combining operational ownership, platform development, and modernization planning within a single team, the organization created a sustainable path away from legacy technology while maintaining business continuity. The result was a new integration platform and a scalable operating model capable of supporting future acquisitions, country rollouts, ERP initiatives, and business transformation.
Read about system integrations
Read about AI-assisted integration audit
